Job in WhatsApp (Job News): WhatsApp is providing a Job as Market Manager to various candidates. It is one of the great Market Manager Jobs available to candidates in India.

About WhatsApp (Job News):-

WhatsApp is a cross-platform, freeware unified messaging and voice-over-IP (VoIP) service operated by Facebook, Inc. in the United States. Users can send text and voice messages, make voice and video calls, and share pictures, documents, user locations, and other material through the app.

WhatsApp’s client programme runs on mobile devices, but it can also be accessed from a desktop computer as long as the user’s mobile device is linked to the Internet. In order to register with the service, each customer must have a standard cellular mobile phone number.

WhatsApp Business, a standalone business app aimed at small business owners, was launched in January 2018 to enable businesses to connect with consumers who use the regular WhatsApp client.

Roles & Responsibilities:-

  • By offering 1:1 support and advice on how to effectively scale operations, you can hire, lead, and allow a high-performing team to execute on organisational goals.
  • Design, execute, and reinforce meaningful KPIs across market operations in areas like ticket processing, automation, and routing, as well as project management in areas like quality, process development, monitoring, insights, and research.
  • Create and monitor team priorities, and collaborate with direct reports on execution, measurement, and stakeholder communication strategies.
  • Working closely with global cross-functional teams, provide supervision and assist the team in completing projects involving quantitative analysis, market research, and strategy development.
  • Through effective communication and cross-functional collaboration, identify actionable business insights in your field, make recommendations, and influence team strategy.
  • Advocate for consumers in various markets with your staff and multinational cross-functional teams.

Qualification:-

BASIC-

  • Experience of 8+ years in an operations environment.
  • 2+ years of direct people management experience, including managing executives and managing remotely across various locations, with a track record of recruiting and scaling teams
  • Responsible for transforming operations to enhance customer service through creativity and championing the customer, so the candidate must have prior strategic thinking and thought leadership experience.
  • Communication experience that includes articulating and retaining composure.

PREFERRED-

  • A bachelor’s degree or equivalent experience is required.
  • Over the last ten years, 4+ years of in-country experience (living or complete immersion in India)
  • To interpret and appreciate language nuances on our platform, fluency in Hindi, Bengali, or Marathi is preferred.

Location:-

  • Hyderabad, India

Registration Link:-

  • This Market Manager Job in WhatsApp is available on Facebook Careers Portal. You can apply to it here: Click Here


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